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The California Employment Development Department (EDD) provides several services, including State Disability Insurance (SDI) and Paid Family Leave (PFL). SDI provides temporary benefit payments to eligible workers who have full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. PFL provides short-term benefit payments to eligible workers who need time off work to care for a seriously ill family member or to bond with a new child, reducing the fiscal stress these situations often come with.

To get in touch with the EDD for inquiries related to SDI or PFL, you have several communication channels. The EDD Contact Us page provides a comprehensive list of phone numbers for various services, and there is a designated phone line for SDI and PFL queries. The Information Representatives at the SDI are available Monday through Friday, from 8 a.m. to 5 p.m. (Pacific Time), except on state holidays.

Remember to have all necessary information at hand when you call, including your Social Security number, and the start and end dates of your claim or disability period. Always be sure to call during the department’s official operating hours for the best chance of getting through to a live representative.

Remember that due to high call volumes, you may experience longer than usual wait times. As an alternative, you can also send your queries via mail or fax. The EDD’s official website provides proper addresses and fax numbers.

If you are facing trouble getting through to the EDD, or believe that you need more specific help than what you have received, there are options to reach out to EDD advocacy groups, who can help navigate the process and ensure your needs are being met.

In your pursuit of obtaining the benefits that you are eligible for, it can be helpful to reach out to third-party services like eddcaller.com. This resource offers advice on the fastest way to get through to EDD representatives, and can provide additional tips such as the best time of day to call to avoid long waits, making your interaction with the department as smooth as possible.