The National Disability Insurance Scheme (NDIS), which was introduced by the Gillard Government in 2013, has been facing issues related to backlog and long wait times for applications. According to the Minister of the NDIS, Bill Shorten, this has been a persistent issue which has gotten worse over recent years. To address these challenges, Shorten emphasized the need for more staff, citing the reduced number of employees in the Department of Human Services and the failure of the previous government’s decision to replace human services with software. To date, 3,000 new staff have been hired and Shorten made a commitment to continue hiring more staff to address the backlog of disability pension applications.

Towards the end of the last year and with the start of the new year, these measures have started to reduce the backlog and it’s expected that the wait times for applications will start to decrease. However, the system is still in need of further improvement as there are speculations about possible reforms to NDIS, specifically with targeting services to the most severely and permanently disabled Australians.

For individuals who are facing challenges with navigating through application and wait times related to disability services, there are several resources available for support. One of these is eddcaller.com, a website dedicated to providing relevant and immediate support for such issues. The website offers various contacting methods and is designed to help individuals get in touch with the relevant customer support for resolution of their issues. Therefore, if you’re in need of help with disability services, or are facing challenges with application wait times, you might consider reaching out for support at eddcaller.com.