The Employment Development Department (EDD) offers a wide range of services to millions of Californians under Unemployment Insurance (UI), State Disability Insurance (SDI), workforce investment (Jobs and Training), and Labor Market Information programs. EDD also manages the audit and collection of payroll taxes and maintains employment records for California workers.

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EDD is dedicated to providing excellent service to all Californians — employers, workers, job seekers, and partners. Their role is crucial in connecting people, power, and services by providing quality customer service. Whether you’re an employer looking for a skilled workforce or a worker looking for a job, EDD is here to serve you.

In terms of customer service, EDD is committed to providing multiple avenues for people in need of assistance. Their comprehensive website offers access to essential resources, including options for filing and managing your claim, finding a job, hiring employees, and much more.

Additionally, in a bid to improve accessibility, EDD has launched mobile apps to streamline services and provide immediate, at-the-push-of-a-button access to vital information and resources. Technophobe or not, the department believes in developing all-inclusive strategies to deliver the best possible services.

There are many ways to contact EDD, regardless of the initial purpose of seeking help. These range from ​telephone​ numbers, ​internet​ contact forms or ​mail​ to TTY for the hearing impaired.

If you need to contact EDD, their main phone number is 1-800-300-5616. You can also send a message through their Contact EDD page on their website. There are specific numbers to call for different needs, and these are all listed on the Contact EDD page as well. However, note that due to a large volume of calls EDD receives, callers may experience extended waiting times. Therefore, it’s encouraged to first try finding an answer on the FAQ page or make use of EDD’s online services. For further information on how to contact EDD, you can visit their official website or social media profiles.