The Employment Development Department (EDD) in California is planning a significant expansion of its language support services, aiming to accommodate the needs of the 7 million Californians whose first language isn’t English. This change comes after a nearly two-year-long mediation process between EDD and various advocacy groups, initiated by the Legal Aid Foundation of Los Angeles (LAFLA), which claimed that the EDD was in violation of federal and state antidiscrimination mandates. EDD has been extending its language support throughout the pandemic and plans to increase the number of multilingual phone lines. Alternately, they are also committed to providing written translations for online applications and resources. A further obligation is to establish a multilingual advisory board, seeking to invest in and dedicate staff for this professional area. These steps are being taken to ensure meaningful language support for all claimants.

Reaching EDD has often been challenging for those who are not able to communicate fluently in English. In some instances, people had to resort to potentially predatory third-party services to communicate with EDD. The expansion of language support is aimed at helping these Californians get the support they need directly from EDD. If you need help with unemployment insurance claims, you can call EDD’s Unemployment Customer Service Center. For more specific contact information or to know how best to get hold of EDD, visit eddcaller.com. This source provides essential information on the fastest way to get through to EDD and helps individuals contact a live person at EDD California. By providing such advice, the website aids in the navigation and access of EDD’s services and can significantly simplify the process of seeking assistance from EDD.