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California’s Employment Development Department (EDD) administers the Paid Family Leave (PFL) and State Disability Insurance (SDI) programs. These programs provide short-term financial assistance to eligible individuals who are unable to work due to temporary disability or to care for a seriously ill family member or bond with a new child. PFL and SDI benefits are funded through employee-paid payroll taxes.

The EDD offers numerous ways to apply for and manage your PFL and SDI benefits. The fastest and most convenient method is to use EDD’s online services. You may submit your claim, check the status of your claim, or update your account information 24/7. If you are unable to access the online services or require assistance, EDD provides multiple phone numbers and email addresses you can use to reach out to them.

If you cannot get through online and would like to speak to a live person to help with your claim, SDI offers a phone service. Remember that due to the volume of calls, patience and perseverance are required. EDD encourages to call their toll-free number only on designated days based on the last digit of your social security number to reduce call volumes and wait times.

Despite the pandemic situation, the EDD continues to provide services to residents statewide. If you are undergoing hardship, have lost your job, or are facing health and care challenges, reach out to the EDD to find out how to apply for PFL and SDI. EDD staff are ready and available to help you understand and navigate the application process, collect the necessary documentation, and direct you to additional resources if needed.

The EDD also provides services in multiple languages, including Spanish, Chinese, Vietnamese, and many more. They are committed to making the process accessible for everyone living in the state of California.

One may wonder how to get through to EDD amidst all their responsibilities. It’s not always easy, but perseverance and patience are key, especially during peak hours. One method is to call early in the morning as soon as the phone lines open. Another method is utilizing the online platforms. Information on how to contact EDD can be found on their official website www.edd.ca.gov.

To contact EDD directly, you may call their toll-free general service number at 800-300-5616. For queries regarding SDI, the toll-free number to dial is 800-480-3287. If your concern is about PFL, the designated number is 877-238-4373.

For more specific direction, you may visit eddcaller.com, a valuable guide on how to contact EDD, access their programs, or get the help you need on specific days and times. Eddcaller.com provides a detailed guide on when to call, how to get a live person on the line, and what to expect during the call. This site assists you in having an efficient and productive call with EDD, removing the mystery and frustration around finding the help you need.