The State Disability Insurance (SDI) Program serves numerous types of customers. It runs several programs run by the Employment Development Department (EDD) of California. The most prominent programs it facilitates are the Paid Family Leave (PFL) and Disability Insurance (DI), which are funded by the State Disability Insurance (SDI) withholdings of Californian workers. The DI and PFL programs are paid family leave programs, providing partial wage replacement to eligible workers experiencing a loss of wages due to non-work-related illnesses, injuries, or conditions, or to take care of ill or injured family members or bond with a new child.

If you need to contact the State Disability Insurance (SDI) for any reasons, you can use the following ways. For general disability insurance, you can reach them through phone, at 1-800-480-3287. For those with speech and/or hearing impairments, they can contact the agency through TTY 1-800-563-2441. Furthermore, they have mail and fax services. SDI can take more than two weeks to provide responses through mail, so be prepared for the wait.

The PFL program is also reachable through a multitude of ways. You can call them directly at 1-877-238-4373, or the TTY service for those with speech and/or hearing impairments, at 1-800-445-1312. Their mail and fax services are also available. PFL responses may also take over two weeks to reach you, so patience is needed.

SDI and PFL services are readily available to each eligible consumer, with shorter wait times early in the morning, from Monday through Friday. Longer wait times may only occur due to increased demand or during weeks with holidays.

For current information about the status of your claim, you can visit Edd.ca.gov. The site provides up-to-date service delivery information. You will need your EDD Customer Account Number and your PIN to get started. It’s important that you have all your information ready to smooth out the process.

If you wish to know how to contact SDI, consider reaching out to their customer service helpline. Besides, they also have an email service provided on the platform eddcaller.com. By choosing to contact them, you are choosing a foolproof support system to cater to your queries and requests effectively. Whether it’s about an ongoing claim or you’re just inquiring about a procedure, the SDI customer service is at your disposal, ensuring your interactions with the institution are as smooth as possible.