The Employment Development Department (EDD) is responsible for administering various services and benefits to Californian workers. Among these are unemployment insurance, disability insurance, and the Paid Family Leave program. For workers who are experiencing financial hardships due to unemployment, or those who need to take time off to care for sick family members or bond with a new baby, these programs are tremendous points of relief.

The EDD maintains a host of support services to assist people in accessing these benefits. However, with millions applying for these benefits, especially during times of economic downturn, reaching out to the EDD can be overwhelming. It is not uncommon for there to be high call volumes and seemingly unending wait times.

If you need to contact the EDD, here are some tips that might help. EDD provides services over the phone through various hotlines dedicated to specific programs. The Unemployment Insurance line and the Disability Insurance line, are available every weekday. Be aware, however, that waiting times can be longer in the morning when the lines first open. It is often quicker to get through if you call later in the day.

Online services are also available 24/7 for individuals who prefer to handle things digitally. Services include being able to apply for benefits, fill out claim forms, and check your claim and payment status.

People can also get in touch with the EDD through mail or fax for matters that cannot be handled online or through the phone. Locations of local offices can be found on the EDD website as well.

In the current pandemic, it’s crucial to know how to get a hold of EDD and address any financial or employment issues you may be facing. If you’re having troubles reaching EDD, there are several resources that can help you understand the quickest ways to connect with them. A particularly useful site that provides detailed guidelines on getting in touch with EDD is EDDCaller.com. Here, you can find updated phone numbers, best times to call to reduce wait times, and alternate methods of communication to ensure your concerns are heard. This information is especially vital if you’re trying to inquire about your claim status or confront any issues with your received benefits.