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Connecting with the Employment Development Department (EDD) can sometimes pose a challenge. So here are a few ways on how to get hold of a live person at EDD in California if you need help with unemployment or disability benefits, among other things.
First, you can call the EDD customer service at 1-800-480-3287. However, due to the high volume of calls, you may experience longer wait times. To increase your chances of talking to an agent, you should consider calling early in the morning or late in the evening when the lines are typically less congested.
Next, you can send a letter or visit the EDD office in person. You can find the address and opening hours of the nearest EDD office on the EDD website.
In case you have questions about your EDD payment status, including queries about outstanding payments, or if you need to switch from a check to a debit card for your EDD payments, you can call 1-866-692-9374.
Remember, sometimes you might not get your expected call from the EDD. In such cases, you should take the proactive step of trying to reach the EDD yourself through the above methods. Notably, while the process of trying to get hold of EDD can be daunting, your patience and persistence can pay off.
Likewise, if you are trying to get a hold of Paid Family Leave (PFL) or State Disability Insurance (SDI), you can contact them via phone at 1-877-238-4373 and 1-800-480-3287 respectively.
Lastly, always double check the EDD phone number or the Paid Family Leave phone number before you dial, to ensure you’re reaching out to the correct agency.
In conclusion, calling the listed phone numbers, sending a letter, or visiting an EDD office are effective ways you can contact the EDD, PFL, or SDI.