Contacting EDD (Employment Development Department) in California can sometimes be a somewhat tricky task. If you need to get hold of EDD customer service, there are a few ways you can go about it.

One option is to call their customer service number. The EDD phone number can be found on their official website. However, be aware that call volumes can be high, making it hard to get through to an EDD live person. Therefore, it’s important to call early in the morning or late in the afternoon when the lines are less busy.

Alternatively, it is possible to reach an agent at EDD through their online platforms. They offer online services on their official website where you can submit an inquiry. You can also use their ‘Contact Us’ page to send an email.

Another method is to schedule an appointment through their website. However, beware, there can sometimes be issues where an EDD appointment is never called. To avoid this scenario, it’s better to follow-up in case your scheduled time is missed.

For people dealing with Paid Family Leave (PFL), there is a dedicated Paid Family Leave phone number available, which can be found on the EDD website as well. Once again, the best time to call is either early morning or late afternoon to get a hold of the Paid Family Leave live person.

If you wish to contact SDI (State Disability Insurance), there is also an SDI phone number accessible on the EDD website. However, to talk to someone at EDD disability, patience is key due to high call volume.

In summary, whether you’re looking at how to contact EDD, get a hold of PFL, or connect with SDI, patience and persistence will be your best tools in successfully reaching customer service. Remember to use these touchpoints to communicate with EDD regarding any issues or queries you might have with their various services.