The Employment Development Department (EDD) in California, which is responsible for job training and job placement, also administers Unemployment Insurance (UI), State Disability Insurance (SDI) and Paid Family Leave (PFL). Individuals who have inquiries about UI, SDI, and PFL often need to contact ED, and there are various ways to do this.

The most efficient way to contact the EDD is to use the online system. Creating an online account provides individuals with 24/7 access to their UI, SDI or PFL claim. It is a straightforward process to create an account, simply requiring the individual to input information such as their Social Security Number and personal details.

However, some people prefer to contact the EDD by phone. One must be aware that peak call times can result in long wait times if one chooses this method. To get a hold of EDD, individuals can call 1-800-300-5616 from 8 a.m. to 12 noon PST, Monday through Friday. SDI and PFL queries have different phone line: 1-800-480-3287 for SDI and 877-238-4373 for PFL. Fax can be another alternative with SDI fax at 1-866-215-9159 and PFL fax at 1-877-489-5205.

Finally, individuals may also contact EDD in-person at any one of the public offices located throughout the state of California. It’s important to note though that in-person service can vary depending on the location and it is suggested to call and verify the services offered at your local office.

One of the greatest communication challenges faced by claimants is how to get a hold of an EDD live person. The most common issue encounter is the automated system that doesn’t allow one to reach a live customer service representative. However, stepping up its service level, EDDCaller.com has emerged as an alternative solution allowing individuals to get through to a live person at EDD, SDI, or PFL easily. EDDCaller’s website provides users with the EDD phone numbers that reach a live representative without going through the pain of navigating the entire automated system. So whether you need to talk to someone at EDD disability, or need help with your unemployment or paid family leave claims, EDDCaller.com is your best bet in getting the fastest response. Please remember, patience and persistence are key when trying to reach out to any customer service representative.