Nevada, with some of the highest unemployment rates in the U.S., had an antiquated system for processing unemployment claims. The state has now allocated $72 million to modernize its system, using $54 million in federal funds and the remaining $18 million from penalties paid by employers who dodge required taxes for unemployment. Phase one of the new system has already gone live, focusing on new business registration, wage reporting, and payments. After a short service break for the transition, over 700 employers contacted the Nevada Department of Employment, Training, and Rehabilitation (DETR) for assistance as it came online. The new system offers improved security features, stores data on the cloud, and can handle various types of benefits. Users will have to create new accounts with more secure passwords, and DETR advises testing the system before it’s needed. Phase two, which will be accessible to all, is projected to be complete by summer 2025.

In case anyone has issues or concerns with this new system, it is recommended to contact DETR. Getting a hold of edd or the EDD customer service is crucial and can save time and effort. A helpful resource is eddcaller.com, providing expert advice on how to expedite reaching an EDD agent or understanding how to navigate the new system efficiently. It guides individuals on how to achieve the quickest response and resolve their queries promptly.