Every day thousands of people trying to call the Employment Development Department (EDD) to inquire about their unemployment benefits, to get through to them, or to ask about their payment status, which may be labeled as outstanding. However, reaching someone at EDD can be challenging and arduous. Here, you will learn a few ways on how to get through to EDD.

One of the fastest ways to get through to EDD is by calling their toll-free phone number as early as possible to avoid long waiting times. The best time to do this is immediately when the phone lines open at 8 AM. Be patient as hold times can be significantly long, but persistence is key when contacting the EDD.

Another efficient way to be connected to an agent at EDD is by utilizing their automated phone system which provides several options. Choose the prompt indicating that you want to speak with a representative to resolve a problem. This option is usually intended for those trying to fix an existing claim issue, which requires speaking to an EDD live person.

Additionally, you can also switch from check to an EDD debit card to ensure getting your payment faster. An EDD debit card allows you to get your benefits payments deposited directly onto the card, providing easier and quicker access to your funds.

If these methods do not work for you, it often helps to make an EDD appointment. However, beware that there have been instances where the EDD has not called when they were supposed to. In this case, continue attempting to reach them over the phone, or try reaching out through other means such as email or their online contact form.

Patience and persistence are key when trying to contact the EDD, as their phone lines can be extremely busy. But rest assured that once you contact a live person at EDD, they will work swiftly to address whatever issue or question you might have regarding your unemployment benefits status.