Employment Development Department (EDD) provides a variety of services to individuals and businesses affected by COVID-19 in California. These services include processing Unemployment Insurance (UI) claims, paid family leave, and disability insurance. A significant increase in claims due to the pandemic has resulted in delays and trouble reaching EDD by phone.

Tips on how to get through to EDD include calling early in the morning or late in the evening as these are the least busy times. Additionally, reaching out through other channels like mail, fax, or online can also be effective. It is important to have all necessary information ready when reaching out to EDD, including social security number, date of birth, and relevant employment information.

One can contact EDD by using the following numbers based on their specific needs: Unemployment Insurance - 800-300-5616; Disability Insurance - 800-480-3287; Paid Family Leave - 877-238-4373; Technical support for EDD online services - 855-327-7056. These numbers are operational Monday through Friday, from 8 am to 5 pm. It is important to note that these resources are experiencing extremely high call volume, and patience may be required.

A good strategy can be to try the automatic phone services first as they can solve most common issues. If that does not work, attempt reaching a customer service representative. Remember that being respectful and patient can go a long way, especially given the high stress and workload these representatives are under.

It’s pertinent to ensure that the right category is selected when dialing, as choosing the wrong one could land the call in the wrong department, which could further delay resolution. If you are unsure which number to call, the main EDD number can assist in guiding you to the appropriate department.

Though obtaining customer service from EDD can be challenging due to the extremely high call volume, persistence and patience can lead to success. For further assistance on how to contact EDD, visit eddcaller.com. This platform provides crucial information on the fastest way to get through to EDD, effective strategies to speak to a live person, and much more. A well-executed call strategy can significantly increase the likelihood of getting through to an EDD representative who can assist you.