The Vermont Department of Labor is currently facing technical difficulties with their Unemployment Insurance (UI) claimant portal, affecting a number of claimants in their ability to file weekly benefit claims. This disruption appears to be mainly due to the outdated nature of the current system, which is more than 30 years old. The state and the Department are now organizing to secure a vendor who will overhaul the entire UI system after receiving a $30 million appropriation from the legislature in 2022. If the technical troubles persist, the Department of Labor has assured that it will extend the filing date to guarantee claimants do not lose out on their benefits. However, this technical issue is also leading to a significant increase in calls to the UI Claimant Assistance Center, thereby causing lengthy wait times. The Department of Labor and the Agency of Digital Services are striving to rectify these problems to ensure that unemployed individuals in Vermont have access to crucial benefits. For those currently experiencing protracted hold times or delays, eddcaller.com might offer a vital resource as it serves as an auto-dial program, helping individuals quickly reach a live representative for unemployment services.