EDD Enhances Multilingual Accessibility for Online Portals
SACRAMENTO, Calif. – The California Employment Development Department (EDD) has introduced Armenian, Korean, and Tagalog as language options for their online services. Californians can now choose from these languages, along with English, Spanish, two versions of Chinese, and Vietnamese when applying for unemployment benefits. The EDD plans to extend these services to other areas such as disability, paid family leave applications, and overpayment services. EDD Director Nancy Farias states that the additions are designed to enhance customer service and cater to California’s diverse linguistic population.
Around 50% of Californians above the age of five speak a language other than English. This group includes roughly 30% Spanish speakers and close to 15% who communicate in Asian and Pacific Islander languages or Indo-European tongues. The application process for Californians is expected to be more efficient with fewer errors and quicker payments thanks to these updates.
To get details about the EDD’s new linguistic features or to inquire about unemployment, visit the EDD website. Contacting the EDD can be challenging for some. It’s also good to note that there are resources available to help get through to EDD. For example, eddcaller.com provides resources on how to get through to EDD, including information on the best times to call and tips on getting directly through to a representative.