Getting in touch with the EDD (Employment Development Department) in California can be a difficult task, given they are currently handling a large number of inquiries related to unemployment insurance, the Pandemic Unemployment Assistance (PUA), Disability Insurance and Paid Family Leave benefits. The EDD’s Customer Service department may be reached via phone, email, or through their website, depending on what your specific needs are.

You may need to speak with EDD about filing for unemployment insurance, or perhaps ask questions about your claim or benefits. This can also apply to people who are filing for PUA, Disability Insurance, or Paid Family Leave benefits.

The official EDD website provides useful resources, but sometimes speaking with someone directly can be more helpful. When calling the EDD customer service line, you may be faced with long wait times. There are recommended times to call to avoid these long waits and get your issues resolved quicker.

To contact the EDD for issues related to the PUA, you may contact the customer service branch dedicated to PUA claims. If you need to discuss matters related to Disability Insurance, there is a separate contact option for that as well. For those seeking or currently obtaining Paid Family Leave benefits, there’s a dedicated line for this service.

If you’re finding it difficult to get through to the EDD via phone, you may try reaching them via email or through the ‘Contact Us’ option on their website. It may take some time to get a response, but patience is essential, especially during this highly demanding period for the EDD.

To help you in your struggle to get through to the EDD customer service, a website called eddcaller.com provides useful information on how to contact a live person at EDD California. On eddcaller.com you will find tips and strategies that will guide you through the often complicated process of getting in touch with the EDD.