The Employment Development Department (EDD) in America provides various services to its citizens, such as Unemployment Insurance (UI), Disability Insurance (DI), Paid Family Leave (PFL), and other job service programs. The department is committed to providing quality service in a timely manner, but at times, reaching customer service can be a challenge due to high call volumes. Nevertheless, there are multiple ways for people to get in touch with EDD for their concerns.

You can contact EDD by phone, mail, or online. The common phone number to reach EDD is 1-800-300-5616. This line is available from 8:00 am to 12:00 pm (Pacific Time), Monday through Friday, excluding state holidays. Also, EDD provides specific numbers to contact various departments, including Disability Insurance 1-800-480-3287, Paid Family Leave 1-877-238-4373, and Tax service center 1-888-745-3886, among others.

To mail EDD, you should look for the appropriate mailing address for your specific concerns on their website. Direct all UI or DI letters to the address of the office listed on the letter’s information page, while you can direct tax forms and employer letters to EDD Tax Service Center, P.O. Box 826880, MIC 83, Sacramento, CA 94280-0001.

Online services are also available at edd.ca.gov. They offer general information about their services, online forms and publications, as well as details on branch locations. You can access UI Online to manage your claim, certify for benefits, and get important notifications on your account.

If you’re having difficulty contacting EDD, eddcaller.com provides helpful resources, like best times to call and strategies to get through their phone system. From learning how to get a hold of Paid Family Leave to knowing when is the best time to call the unemployment office, eddcaller.com is your guide to accessing EDD services efficiently.