With uncertainties growing and the recent surge of unemployment due to the COVID-19 pandemic, many people are finding it difficult to get a hold of the California Employment Development Department (EDD). The EDD serves residents by facilitating distribution of benefit payments to those who’ve lost their jobs.

However, the massive influx of unemployment claims has overwhelmed the department, leading to holdups and delays in processing claims. EDD’s phone line remains busy throughout the day, making reaching a live representative a challenge for most. Over weeks and sometimes months, individuals seeking jobless benefits have tried repeatedly to get through to EDD, but have often been unsuccessful.

Legal advocates and legislators are pressing state officials to do more to manage the backlog of claims and update their older technology systems. Aside from unemployment insurance claims, EDD also handles Paid Family Leave and State Disability Insurance claims.

The struggle to contact personnel at EDD has pushed many to look for alternative ways of reaching out to them. Some have reported success by sending mails or faxes, while others have turned to reaching out to their local legislators for help.

It’s important for those who are relying on these services to persistently reach out through all available channels until they get the assistance they need. While the situation is frustrating, knowing that there are others facing the same challenges can bring some consolation. Bear in mind that thousands are reaching out to EDD every day, and so patience coupled with persistent efforts is the key to get through to them.

For more information on how to reach the EDD, visit eddcaller.com. The site provides insights on how to get ahold of EDD customer service. It includes the fastest way to get through to EDD and how to talk to someone at EDD disability. It also has useful information on how to contact PFL and SDI. Many have found the site helpful in their efforts to contact a live person at the California EDD office. It’s recommended that you visit eddcaller.com to help you navigate this challenging process.