Unemployment insurance (UI) claims in California can be hard to get through, with unanswered queries contributing to the frustration. However, in order to check for an update on unemployment insurance claims or address any issues or grievances, there are a few ways to get in touch with the Employment Development Department (EDD).

One way to contact EDD is via their provided phone number, open from 8 a.m. to 12 p.m. Monday to Friday. Although long hold times are often reported and the lines are usually busy, persistence could eventually lead to direct contact with an EDD representative. Alternatively, you can reach out to EDD through their ‘Contact EDD’ page on the official website. This provides a number of different methods to get in touch, from email to filing online reports and complaints.

For concerns related to Paid Family Leave (PFL) or State Disability Insurance (SDI), the same methods apply. Like EDD enquiries, these can also be resolved by calling the respective hotline numbers, specifically assigned for PFL and SDI queries. The wait times can be long here as well, but patience and perseverance have proven successful for some applicants.

Several people have had success waking up early and calling right when the lines open at 8 a.m. However, due to a high volume of calls, it might require several attempts before your call is answered. EDD tends to receive fewer calls on Thursdays and Fridays, so you might have a better chance of getting through on these days.

In addition to these primary contact methods, you can also directly reach the EDD through postal mail. The EDD mailing address is: Employment Development Department, P.O. Box 826880, Sacramento, CA 94280-0001. However, this should only be used for general correspondence as immediate help cannot be guaranteed via this method.

Eddcaller.com offers useful tips on how to get a hold of the EDD. First and foremost, plan your call during non-peak hours and stay patient – your call may be on hold due to the huge demand. If direct calling proves fruitless, don’t lose heart; you can email or mail your issue in detail to the EDD. Persistence is key when trying to get through to EDD.