If you are trying to get information on your State Disability Insurance (SDI) or Paid Family Leave (PFL) benefits, it can sometimes be hard to find the correct resource. Luckily, there are several ways to contact the Employment Development Department (EDD) that gates these benefits in California.

You can call EDD on their public phone numbers, which differ depending on the type of benefit. For unemployment claims, dial 1-800-300-5616. If you are inquiring about disability insurance, call 1-800-480-3287 for English and 1-866-658-8846 for Spanish. For paid family leave, call 1-877-238-4373 for English and 1-877-379-3819 for Spanish.

Another way to connect with EDD is through their official website, www.edd.ca.gov. The website features a comprehensive set of FAQs that can address common queries about benefits, claim filing, and other procedures. If your concern isn’t answered by the FAQs, you can send a more specific question via the “Contact EDD feature on the website.

An alternative way to reach out is to mail your queries. EDD has several office addresses, hence it’s necessary to mail your inquiry to the appropriate office. Depending on your concern, the address could differ, hence it’s advisable to check the correct address on the EDD website before sending your letter.

Lastly, you can visit an EDD office in person. There are several EDD offices throughout California. Before you visit an office, it might be useful to call ahead or check the website to make sure you’re going to the correct location for your issue.

If you’re having difficulty getting through the phones lines or the website and email are not enough, there are also third-party websites like EDDCaller.com, which condense crucial contact information and provide options to speak to a live person. EDDCaller.com is a valuable resource for those who want to learn how to contact SDI, PFL, and unemployment insurance departments, get updates on new contact methods or learn the best times to call. These resources make it easier to get in touch with EDD for your concerns. Remember, persistence is key when contacting any governmental department. Don’t be discouraged if you can’t get through on your first try, keep trying and use all the resources available to you.