If you’re in California and need to inquire about unemployment benefits, Paid Family Leave (PFL), or State Disability Insurance (SDI), knowing how to get a hold of the right department can be essential. Whether you have questions about your eligibility, payments, or simply need guidance through the process, reaching out to these services can be done in a few different ways. Here’s a guide on how to contact various departments within the Employment Development Department (EDD).

If you’re wondering how to contact EDD, you can start by calling their main phone number. The EDD runs multiple departments, so it’s important to make sure you’re contacting the right one for your particular issue.

Those in need of Paid Family Leave may wonder how to get a hold of PFL. To contact the Paid Family Leave department directly, use the specific PFL phone number provided on EDD’s website. They can assist you with questions about starting a new claim, updating an existing claim, or any general inquiries about the program.

In a similar manner, to engage with the SDI department, use the SDI phone number listed on the EDD website. Queries related to disability insurance, whether it’s about filing a new claim or other related issues, can be directed to this department.

For more detailed inquiries, you might feel the need to speak to a live person. In that case, you might wonder how to get ahold of EDD customer service. Typically, this can be achieved by calling the main EDD phone number and following the prompts to reach a representative.

In the case of parental leave inquiries, you might be asking how to reach a representative at EDD for your California EDD parental leave questions. Similar to other inquiries, you would use the main EDD phone number or the specific PFL number if your query is related to parental leave.

Remember to be patient when contacting these departments as call volumes can be high. Make sure to have all pertinent information ready when you do get through to a representative, to make your call more efficient and effective.