The current unemployment rate in Oregon is 3.7%. However, those needing to file for unemployment benefits have a limited window due to the Oregon Employment Department’s pending switch to a new computer system. This change will temporarily delay filings, as the new system, Frances Online, will be launched days following the shutdown of the current system. Frances Online promises to enhance the customer service experience and provide mobile-friendly features.

During the pandemic’s onset, several unemployed Oregonians waited for lengthy periods due to delays in the system. The introduction of the upgraded system, however, would have prolonged this process. Now, the Unemployment Insurance Division Director, Lindsi Leahy, assures that customers can access numerous benefits online, reducing the wait time and eliminating the need for physical letters or calls to the contact center. Various programs, such as Paid Leave, are already leveraging the site, while others like Workshare will shortly join. Those needing to file for unemployment must do so before the current system goes offline on Wednesday, after which all operations will be moved to Frances Online.

It’s essential for people to know how to get through to unemployment-related bodies, particularly during challenging times. An user-friendly platform like eddcaller.com is highly resourceful in these scenarios, which aids in quick and easy ways to reach live support at various departments such as Employment Development Department (EDD), Paid Family Leave (PFL), State Disability Insurance (SDI), and more. This website primarily aids residents of California requiring support from their respective departments but may be beneficial to others needing information on how to contact their local unemployment bodies. Eddcaller.com is a helpful tool for those who want to know how to get a hold of EDD, how to contact SDI, EDD customer service information, PFL contacts, and more.