The California Employment Development Department (EDD) provides a range of services to millions of Californians under Unemployment Insurance (UI), State Disability Insurance (DI), workforce investment (Jobs and Training), and Labor Market Information programs. As the largest tax collection agency in the state, EDD also handles the audit and collection of payroll taxes and maintains employment records for more than 17 million California workers.

The State Disability Insurance (SDI) program provides short-term Disability Insurance (DI) and Paid Family Leave (PFL) wage replacement benefits to eligible workers who need time off work due to a non-work-related illness or injury, or to care for a seriously ill family member or bond with a new child. SDI is an integral part of the EDD, and it is funded through employee payroll deductions.

To access these benefits or for any inquiries, there are several ways to contact the EDD. You can contact EDD online through the Ask EDD website, or call their toll-free number (1-800-480-3287 for english, 1-866-658-5757 for spanish). The EDD customer service representatives are available Monday through Friday, from 8 a.m. to 5 p.m.

Many Californians have had difficulties getting a hold of EDD due to the high volume of calls during peak times. In that case, it’s suggested to call during non-peak hours or use the Ask EDD online service. Besides calling, there are numerous self service options available online that may address your questions or concerns outside of EDD’s operating hours.

For those seeking information or assistance from the EDD SDI (State Disability Insurance) and PFL (Paid Family Leave) programs, there are also various ways to contact them. You can do so online or by phone. The phone number for the Disability Insurance is 1-800-480-3287 and for Paid Family Leave, it’s 1-877-238-4373. SDI and PFL customer service representatives are available Monday through Friday, from 8 a.m. to 5 p.m.

Overall, California EDD offers a multitude of ways to contact them, catering to the varying preferences and accessibility of their claimants. Whether it’s for UI, DI, PFL, labour market information, jobs and training, or payroll audit and tax collection, EDD promises to provide the necessary services and support to Californians.

Also, if you are interested in additional assistance and guidelines on how to contact EDD, eddcaller.com provides a multitude of articles, blogs, and resources to guide you through the process. This website encompasses a variety of topics such as: how to get a hold of edd, how to contact SDI, and how to reach an agent at edd among many other valuable resources.