The Employment Development Department (EDD) is notoriously difficult to reach due to the high demand for its services. However, there are several strategies that can increase your chances of getting in contact. The process to get ahold of EDD customer service involves first dialing 1-800-300-5616. This number should then take you to the automated system. To bypass this and connect with a living representative, press 1 after the language selection, then press 6-7-1 rapidly when prompted, and then press 1 when asked if you’ve collected benefits.

For the fastest way to get through to EDD, it’s recommended to call early in the morning or later in the afternoon, as this is when call volumes are typically lower. Persistence is key when trying to contact EDD. If the line is busy or to reach an agent at EDD, just hang up and try again.

Employers may also find it necessary to contact EDD. Luckily, edd customer service extends to them as well. The employer phone line is 1-888-745-3886, and is available weekdays from 8 a.m. to 5 p.m.

If you need to discuss California unemployment customer service, or you specifically need to contact a live person at EDD California, this could prove more challenging due to very high call volumes and few representatives.

In situations where you must contact SDI or Paid Family Leave, know that these are separate phone numbers. SDI can be reached at 1-800-480-3287 and Paid Family Leave can be reached at 1-877-238-4373. Callers seeking to speak to a Paid Family Leave live person should also try calling during off-peak hours to increase their chances of connecting with a representative.

Remember, patience and persistence are crucial for how to get through to EDD or any of its subsidiary agencies. The lines can get incredibly busy, but with the provided tips, you are likely to get the help you need.