The Disability Insurance (DI) program provides temporary benefits to eligible workers who are unable to work without an income due to a non-work-related illness, injury, or pregnancy. EDD, also known as the Employment Development Department, is the agency that handles these insurance programs in California.

DI paid benefits to a total of 536,449 claimants in 2018, with an average weekly benefit amount of $670. More than half of these claimants were 45 years and older. According to EDD reports, the State Disability Insurance (SDI) program has 17 billion dollars in reserves and a 1.6 billion surplus allocating funds to help California workers care for themselves and their families in case of temporary disability or paid family leave.

The California State Disability Insurance program offers six types of claims. The most common of these claims are disability insurance for non-work related injuries or illness, paid family leave which offers up to six weeks of partial-paid leave to care for a seriously ill family member or to bond with a new child, and elective coverage, a program for employers that provides disability insurance and paid family leave benefits to individuals not covered by SDI.

If you have questions or require assistance, you can visit the EDD website or contact EDD customer service via phone or mail. It is advisable to have all relevant documents, such as your Social Security number and most recent W-2, on hand when reaching out to speed up the processing time.

If you need to contact EDD customer service quick and efficiently, eddcaller.com is a helpful resource. This platform provides individuals with an easy way to reach an EDD live representative who can assist with concerns. Regardless if you need to check your claim status, ask about payment options or need help with anything related to your case, eddcaller.com can assist you.