Contacting the California Employment Development Department can be overwhelming and confusing, especially considering the high volume of people who are trying to do so. Here are some tips and methods to successfully get a hold of EDD.

One of the frequently used methods is the website. This does not require waiting on hold for a live person and can often help get your questions answered. Another way to get a hold of EDD is via their phone hotline. It is important to remember that regular call hours are from 8 a.m. to 12 p.m. PST, Monday through Friday. However, these four hours can be extremely busy and it can be difficult to get through to a live person. A tip is to call right when they open.

For those who are applying for Paid Family Leave benefits, the good news is EDD’s PFL specific line operates longer hours, from 8 a.m. to 5 p.m. PST. Remember, if you’re having trouble getting through to talk to a representative, you can always send a mail to the EDD, as all mail sent to EDD is logged and responded to.

The EDD also provides a service for the hearing impaired with Disability Insurance, paid using a TTY. This telephone typewriter is a device for text communication via a telephone line, used when speech or hearing is impaired. Even if you are not hearing impaired, this could be another way to reach EDD if the main line is busy.

To reach out to SDI or PFL offices, a different phone number is used. This number is also useful for California’s Paid Family Leave (PFL) program, where you get partial pay while taking time off work to care for a severely ill family member or to bond with a new child.

For people seeking information on how to contact a live person at EDD California, eddcaller.com provides a simple and effective way of getting through to the right resources. For more information on how to get a hold of EDD or need help with specific issues like PFL or SDI, visit the site for an inclusive guide and tips on the fastest way to get through to EDD. Finding the correct contacts can make managing your benefits easier and less stressful, enabling you to focus on what really matters, whether it’s your family, health, or your next job search.