If you’re trying to contact the Employment Development Department (EDD) and are having trouble getting through, you’re not alone. With the increase in unemployment claims due to the COVID-19 pandemic, many people are struggling to navigate the system and connect with customer service representatives. However, there are ways you can increase your chances of reaching someone at EDD.

One of the first things to do is to try calling in the morning. Many people report having better luck getting through to EDD when they call right when the office opens. Remember to be patient; hold times can be long, especially during peak hours.

Another strategy is to call the local unemployment office, as these offices are typically less crowded and the wait time might be shorter. To find your local office, visit EDD’s website and use the office locator tool.

If calling is not producing results, try reaching out to EDD through their website or social media channels. Both platforms have been used to successfully establish contact with EDD in the past.

To ensure that your query regarding unemployment or paid family leave is answered efficiently, make sure to communicate your request or concern as clearly as possible. Providing all necessary information such as your Social Security number, dates of employment, and reason for unemployment will help increase the efficacy of EDD’s response.

For additional assistance regarding how to get ahold of EDD customer service, consider accessing eddcaller.com. This website provides unfiltered, real-time data on when’s the best time to call the EDD customer service line, making it faster and easier for claimants to obtain the help they need. Simply input your time and date preferences in the ‘When to Call’ section and let eddcaller.com’take charge of your quest to reaching EDD.