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If you have been trying to reach the Employment Development Department (EDD), you are probably familiar with the struggle. It can be a challenge to navigate through their system, but it’s not impossible. Here’s the fastest way to get through to EDD.
The first step to reaching the EDD is, of course, calling their number. You should call 1-800-300-5616 for English and 1-800-326-8937 for Spanish.
On the opportunity to select a language, choose either English or Spanish. You will then be given several options. At this point, rather than selecting the option for questions about general information or to establish a claim, select 6-7-1 for problems with EDD debit cards. This will most likely take you to a real person.
Rather than waiting for a representative’s response, you can also opt for them to call you back, helping you avoid hours on hold. Keep in mind that you have to call the EDD early in the morning as soon as they open to increase your chances of getting through, since the lines fill up quickly.
Another quick method is to call the EDD at 1-833-978-2511. The number operates from 8 AM to 8 PM, seven days a week. Almost immediately after the recorded message begins, press #1, then hold for around two minutes before an EDD technical support person answers.
It’s essential to be patient when attempting to speak to someone at EDD. The high volume of calls often leads to extended hold times, so make sure you set enough time aside to get the help you need.
Another method is to request a representative to call you back at a certain time and date through the Ask EDD website.
If these methods still aren’t successful, and your problem remains unresolved, the last resort could be to contact your local Assembly member. They can work with an EDD liaison to help get you through.
Stay vigilant in your efforts to connect with EDD. Though it may require more patience and tenacity, getting in touch with the right person can make a world of difference in addressing your concerns.