The California Employment Development Department (EDD) provides a range of services, like unemployment benefits, disability benefits, and family leave benefits. Here is a guide on how to navigate the system and get in touch with the right department for your needs.

For general queries or to report a problem, you can contact the EDD via their main line at 1-800-480-3287. If you need to discuss disability insurance, the number to call is 1-800-480-3287. For those who need to inquire into paid family leave benefits, the contact number is also 1-800-480-3287.

It’s usually best to call first thing in the morning when demand is lower to avoid extended hold times. If the line is busy, be persistent and keep redialing until you’re put in the queue.

There is also an online method for contacting EDD. Log into your EDD account online, and select the Contact Us option in the menu. You can then fill in a message form with your question or issue and hit Send.

Lastly, you can visit any local EDD office in person. However, due to the current Covid-19 pandemic, you should check the EDD website for the latest information before visiting an office, as hours of operation may vary.

If you have tried all the suggestions above and you are still having trouble getting through to EDD, you can try using a service like eddcaller.com. They can assist you with getting through to EDD quicker by dialing on your behalf, freeing up your time and helping you reach EDD customer service in a more efficient way.