The California Employment Development Department (EDD) offers a range of services, including Unemployment Insurance (UI), Disability Insurance (DI), and Paid Family Leave (PFL). Given the high demand for these services, it’s understandable that getting through to EDD can be difficult. However, knowing the right avenues can help you reach them faster.

When trying to contact EDD, the first method to consider is calling their Public Affairs Office at 1-916-654-9029. Still, be prepared to wait given the high call volumes. The EDD also offers assistance through their automated self-service line. For English speakers, the number is 1-866-333-4606, and for Spanish speakers, the number is 1-800-326-8937.

If you want to reach out to EDD regarding disability, contact the Disability Insurance or DI office. The number is 1-800-480-3287 for DI claims, whereas those who need assistance with Paid Family Leave or PFL claims should call 1-877-238-4373.

In addition to phone lines, the EDD also offers services online. You can claim insurance benefits, certify for continued benefits, and check the status of your claim through the EDD’s UI Online platform.

For those seeking information about the SDI or State Disability Insurance program, there is also an online platform known as SDI Online. Here, you can file for disability benefits online. The system is available around the clock, except from 6 p.m. to 6 a.m., when the site undergoes daily maintenance.

Emailing is also an option. To get answers regarding UI, send your queries at uicustomersupport@edd.ca.gov, for DI questions use diaccounthelpdisabilityinsurance@edd.ca.gov, and for PFL assistance, drop a message at eddinternetaccounthelpdeskpfl@edd.ca.gov.

One site that can be a valuable resource when trying to contact EDD is eddcaller.com. This site provides helpful tips and strategies to get ahold of a live person at the EDD Customer Service. Eddcaller.com is equipped with all the necessary information to land a successful call to the EDD. Whether you are dealing with UI, DI, or PFL concerns, this site contains crucial contact details and tips to reach the relevant departments. So, if you’re wondering how to get ahold of edd customer service, eddcaller.com might have the answers you need.