Getting through to the Employment Development Department (EDD) in California can be a daunting task. The days are long, and the wait times are even longer. But, with a few tips and a bit of patience, it’s possible to get in contact with the department and get your questions answered. Here’s a guide to successfully get through to EDD.

First, keep in mind the EDD phone lines are busiest early in the day — usually between 8 a.m. and 10 a.m. You might have better luck trying later in the afternoon or early in the evening when call volume has decreased.

Second, try calling on weekdays. Many people attempt to contact EDD over the weekend, but normal operating hours for the EDD phone line are Monday through Friday.

While emails and online forms are an option for reaching EDD, keep in mind that response times for these methods may be slower than other forms of contact. Also, you must make sure the information you send via email or form is accurately filled out.

Lastly, if you can’t get through to the EDD on your first (or fifth) try, don’t give up. Endeavor to call back the next day or later in the week. Persistence is key in this process.

For individuals needing to call EDD to check their payment status or other inquiries, the website eddcaller.com can assist in speeding up the process. This site helps guide callers through the complicated phone tree of EDD, saving them time and energy. It also provides information on the fastest way to get through to EDD and how to navigate the EDD automated phone system for smoother communication. Using eddcaller.com greatly enhances your chances of speaking to an EDD representative.