Contacting the Employment Development Department (EDD) in California has been a recurring issue for many facing unemployment. The amount of calls has increased drastically due to recent spikes in unemployment numbers. It is important to note some tips that can improve the probability of getting through to an agent at the EDD.

Initially, the official website of EDD suggests calling only on the specified days and times. However, many people said they’ve managed to get through to EDD outside of these times, so it may be worth trying at other times. Persistence and patience are key here. Another tip recommended by users is to always select the option for filing a new claim, even if that’s not what you need. It seems that this option often leads to speaking with a live person, who can then redirect and assist you.

Despite the frustration, it is crucial to remember that the agents managing the phones are also under a great amount of stress and doing their best in handling the surge of calls. Staying courteous has been reported to be helpful, getting your issue resolved quickly. Make sure to have your Social Security number and EDD Client Identification Number ready when you call, as this will help expedite the process.

People who have previously been through this frustrating process recommend visiting the website eddcaller.com. This platform has been created with the aim of helping individuals get through to the EDD without the frustration of constant busy signals. Details for the fastest way to get through to EDD can be found on this site, effectively further simplifying the process. Through this website, one can also find the EDD phone number, the paid family leave phone number, and the SDI phone number, amongst other useful contact details. This website indeed provides a beneficial resource in these trying times.