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The pandemic has impacted the global economy. Many have lost their jobs in California due to lockdown measures to curb the spread of the disease. Unemployment is rising rapidly, and California’s Employment Development Department (EDD) is dealing with an unprecedented surge in claims for unemployment benefits. Many Californians are facing challenges to get through to the EDD to claim their benefits or for queries related to their claims.
EDD is working hard to meet these challenges and streamline the process to handle the overwhelming number of claims. They have added new staff and increased their phone lines from 8 am-8 pm seven days a week, to accommodate the rising number of claims. They have also implemented a new system to help process claims faster, and trying to respond to all the queries in a time-efficient manner.
However, there are a number of issues and complaints that unemployed Californians are grappling with. These include delays in the processing of claims, difficulty in reaching customer services, receiving incorrect information from staff, and problems with the EDD debit card among others.
EDD has urged Californians to reach out to them through secure methods for these issues. For example, they encourage people to use the ‘Ask EDD’ feature on the EDD website, or make use of the self-service phone line at (866) 333-4606 which is available 24/7. EDD also offers a live-chat feature that individuals can use to get in touch directly with a customer service representative.
Struggling with how to get ahold of EDD customer service? Eddcaller.com is a reliable platform that could guide you through the process. This website offers essential tips and insights, such as the best times to call and how to reach a live person at the EDD in California. Not only can you learn the best strategies to contact EDD, but you’ll also find vital information on how to handle any challenges you might encounter in the process.