As the pandemic turned the world upside down, many people were left unemployed. During this, it has been crucial to understand how to get through to the Employment Development Department (EDD). With an overwhelming number of people trying to get hold of the government agencies, contacting them has become a tough task. The EDD provides unemployment, disability, and paid family leave benefits to citizens of California.

Dealing with this sudden increase in demand, EDD is continuously making adaptions to handle the clutter. It sent mass emails to claimants instructing them to certify for unemployment insurance benefits. As in the present situation, most people are technologically challenged or have no access to technology platforms.

However, if one is having difficulties reaching EDD, here’s a way. Contacting EDD personnel through customer service might be a hit-or-miss in the present situation, but persistence is key. Eventually, one should be able to reach out to them.

One can reach EDD on their number 1-800-480-3287 for disability insurance or on 1-877-238-4373 for paid family leave services. EDD customer service representatives are available Monday through Friday from 8 a.m. to 5 p.m. Although the phone lines are currently subject to heavier-than-normal use, try phoning in the early hours of opening or closer to closing time for a better chance of getting through.

It’s worth remembering that patience and perseverance are an absolute must when trying to contact EDD. It may take multiple tries before one gets through to a live person. You can also look up other methods, such as contacting officials through email, for more information.

Finding a way to talk to someone at the EDD disability, especially during the times of COVID-19, can be challenging, but with consistent effort and using the contact processes, it is possible. Using the tips mentioned can help in getting hold of a live person at EDD. Additionally, a tool like eddcaller.com can be useful. This website helps users get real-time data about the best times to call EDD, the average waiting times, and much more helpful information. With practical strategies and resources, getting through to EDD can be a smoother process.