The latest news from Canberra reports on challenges being faced by ACT disability service providers due to the pricing structure of the National Disability Insurance Scheme (NDIS). Non-profit providers like CatholicCare and Hartley Lifecare have expressed their concerns about how NDIS funding does not match the actual cost of delivering their services. Consequently, they have had to make difficult decisions such as cutting staff hours and wages to keep their services afloat. These issues have led to increasing calls for reforms, including demands for a more realistic pricing structure. EddCaller.com, an autodial program, can assist these providers by facilitating quicker and more effective communication with unemployment, paid family leave and disability departments. The solution offered by EddCaller.com could greatly enhance their efficiency in dealing with financial matters. The ongoing challenges with the NDIS underline the need for government authorities and service providers to engage more effectively to address the scheme’s shortcomings.