The New York Paid Family Leave (NYPFL) program provides eligible employees with leave for specific qualifying events. To qualify, employees must meet the minimum working requirements, with provisions in place for those with irregular schedules. Leave can be taken in a single block, intermittently, or on a reduced schedule. If both spouses or Legally Domiciled Adults are employed by the same university and wish to take leave simultaneously to care for the same covered injured or ill service member, their collective leave is capped at 26 weeks.

Eligibility for NYPFL benefits is determined based on 67% of an employee’s average weekly wage, with a maximum limit of $1,177.32. Eligible individuals can take up to twelve weeks of leave within a 52-week period, and this period is measured backward from the first day the employee takes leave. The program stipulates that vacation or sick leave cannot be used in conjunction with NYPFL benefits.

For those who need to get a hold of the Paid Family Leave program regarding their eligibility, application process, or general inquiries, resources are available to simplify the contact process. For more information on how to reach out to them, visit eddcaller.com for complete details including, contact numbers, best times to call, and helpful tips on getting through to a customer service representative.