The State Disability Insurance (SDI) program is a type of insurance that can provide partial wage replacement benefits to eligible California workers who have experienced a loss of wages due to their own non-work-related illness, injury, pregnancy, or new childbirth. The program is run by the Employment Development Department (EDD) in the state of California. There are two primary components of the SDI program, Disability Insurance (DI) and Paid Family Leave (PFL).

Disability Insurance provides benefits to individuals who are unable to work due to a non-work-related illness or injury, pregnancy or childbirth. Paid Family Leave provides benefits to individuals who need to take time off work to care for a seriously ill family member or to bond with a new child.

In order to qualify for either of these benefits, workers must have contributions to the SDI fund, which are made via payroll deductions. If eligible, individuals can receive up to 60-70 percent of their usual weekly earnings, up to a maximum set by the statewide average weekly wage.

One of the most common queries new users of these programs have relates to the communication channels available to them. Whether you are enquiring about the method for contact, help with filing a claim, or you need to report any changes to your situation, knowing the right method of communication is important.

For those looking to know how to contact SDI, the customer service hotline is available for inquiries about disability insurance or paid family leave. This hotline also works for queries about qualification and payment details. Furthermore, online communication is also available through your SDI Online account where you can manage your claim and update your personal details.

Whether it’s the DI or the PFL you’re making inquiries about, the process of reaching out to the SDI customer service is fairly straightforward. The SDI phone number should be your first port of call, but there are also alternatives available such as email and mail that might be better suited to your preference.

Nevertheless, it must be noted that due to a high volume of inquiries, getting a live person on the line might take a while. If you feel your inquiries are not being addressed in a timely manner, you can visit the website eddcaller.com which provides detailed information on how to get a hold of SDI.