Having issues with unemployment benefits or Paid Family Leave (PFL) can be tough, especially when you can’t get through to the right department to address your concerns. Here is a guide on how to contact Employment Development Department (EDD) and get a hold of your required service.

If you’re trying to get through to EDD for your unemployment benefits, there are several ways to make contact. The EDD customer service hotline is helpful for most inquiries. You may also use the online portal for a less time-consuming alternative. For your concerns relating specifically to Paid Family Leave, reaching the PFL department may require a different contact route.

For general inquiries and service requests, the EDD phone number is (800) 300-5616. However, this line tends to be busy, especially during peak hours. The best time to call is early morning or late afternoon for lesser hold times.

If your concerns pertain to State Disability Insurance (SDI), you may have to call the SDI phone number which is (800) 480-3287. Similar to the EDD hotline, busiest call times are during the morning.

To get a live person at EDD California, it might take a couple of tries and some patience. Anticipate busy signals and automated systems. Stay on the line, and navigate through the prompts until you are connected to a representative. The automated system can run 24 hours, but keep in mind that live representatives are usually available only during business hours.

Additionally, there are channels available for those wanting to get hold of Paid Family Leave. The Paid Family Leave phone number is (877) 238-4373. This line can assist with questions about eligibility, status of applications, and other PFL-related concerns.

Navigating these services can be challenging, but with patience and the right information, you’ll be able to speak with a representative who can assist you with your queries. Keep in mind that due to high demand, you may encounter waiting times before reaching a representative.