It can be a challenge for claimants to quickly get through to the Employment Development Department (EDD). However, understanding the quickest way to communicate can make the process smoother. Here, we’ll explore the various ways you can get through to EDD efficiently.

  1. EDD Phone Number: Begin by calling the main EDD phone number. However, phone lines can get congested, and you may not get through immediately. Don’t get discouraged, but keep in mind that early mornings, late evenings, and weekends might be less busy.

  2. Submit a Message on EDD Website: The state-run EDD website hosts a “Contact EDD page where you can submit queries. This method might take longer, but it ensures your concerns will be read by someone on their team.

  3. Use ‘Ask EDD’ Service: This online tool helps answer common questions around unemployment benefits, disability and paid family leave.

  4. Request a Callback: If you have trouble reaching a live person through the main EDD phone number, consider requesting a callback from an account representative through the “EDD Callback feature on their website.

  5. Contact EDD through Social Media: EDD often communicates through their social media platforms. So, you can try reaching out to them on platforms like Twitter or Facebook.

In case of outstanding EDD payment status, you can check the ‘Payment Activity’ page on your EDD account. This shows all paid and unpaid benefit payments. If a payment shows as ‘outstanding’, it means the EDD has issued it but you haven’t received it yet. To resolve this, you should contact EDD directly.