Anxiety is running high among California’s unemployed workers who have been exhausting their unemployment benefits without receiving a call from the Employment Development Department (EDD) for an interview. Many have taken to online forums to voice their frustrations.

In response, the EDD has advised benefit recipients to watch for state correspondence and allow seven business days after certifying for benefits before making attempts to contact the department. They are also encouraged to avoid attempting multiple calls to EDD in a day as this clogs up the phone lines and muddies the operational efficiency of the department.

Many unemployed workers are feeling unfortunate desperation to get in touch with EDD when their benefits stop suddenly, they can’t access their online accounts, or they receive conflicting messages about their eligibility for benefits, such as being told they’re disqualified by mail but approved online.

Fortunately, eddcaller.com has stepped up to assist claimants who can’t give up hours of their day to call EDD repeatedly. The service dials the EDD for its subscribers, navigates the phone tree, and holds line/maintains call until a live agent answers.

The service is beneficial for anyone struggling with how to get ahold of EDD customer service. Switching from check to debit card can also expedite EDD payments, and eddcaller.com provides easy-to-follow steps to accomplish this. While EDD issues are frustrating, services such as these provide valuable assistance and resources to help navigate through EDD’s procedures and reach a live person to address concerns.