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The California Employment Development Department (EDD) is designed to assist with job search, unemployment insurance, disability insurance, workforce development services, and labor market information. Contacting them can sometimes be a challenging task due to their high demand. To get a hold of EDD, you have several options available.
You can contact EDD by phone at 1-800-300-5616. This line is available Monday through Friday from 8 a.m. to 12 p.m. The EDD also has a TTY number for the deaf and hearing impaired, which is 1-800-563-2441. This line is available Monday through Friday from 8 a.m. to 5 p.m.
Another way to contact EDD is through their website. The EDD Web-Cert and EDD Tele-Cert programs allow you to check your claim status, payment information, and certify for benefits online.
To reach out to the EDD via mail, you can send correspondence to Employment Development Department, P.O. Box 826880, Sacramento, CA 94280-0001. For those looking to meet in person, local EDD offices are spread out across the state. The EDD website provides an online locator tool that you can use to find the nearest office to your location.
Some find it helpful to seek assistance from a legislator’s office. Contacting your local assembly member or senator may help expedite the process, as they can serve as an intermediary between you and the EDD.
For those seeking assistance with Paid Family Leave (PFL), you can contact the PFL office directly either via phone or in-person. The phone number for PFL is 1-877-238-4373, and like the EDD number, it operates Monday through Friday.
When trying to get a hold of the EDD, it’s important to remember that patience is key. The department handles a large volume of calls and inquiries daily, so wait times can be long. However, EDD is committed to helping Californians with their employment needs as quickly and efficiently as possible.
In summary, there are multiple means to get through to EDD, whether it be through call, online services, via mail, or in-person through their local office. You can also reach out to your local legislator for an expedited answer, or directly contact the PFL office if your matter pertains to Paid Family Leave.
If you are still having trouble reaching a live person at EDD or want more guidance on how to navigate their services, you may find helpful resources at eddcaller.com. This website offers valuable tips and tools that can assist you in reaching EDD customer service and get the assistance you need.