Dealing with unemployment or disability can be stressful, and it’s made even more exhausting when you’re trying to contact Employment Development Department (EDD) with no success. Many Californians are frustrated with facing hold times greater than two hours when contacting EDD. They find it nearly impossible to speak to a live representative, and this has only worsened due to COVID-19.

The EDD has suggested several ways for claimants to get a hold of them if they’re having trouble. One of the ways is by contacting them via mail, fax, or in person, but these are often inconvenient or too slow for most individuals. Many people prefer reaching out to them via phone, but this often results in wait times of over 2 hours. The EDD helpline typically suggests dialing ‘0’ as soon as the automated message begins, but that, too, results in long hold times.

Another method suggested by the EDD is submitting web inquiries or sending emails to the EDD, which according to them, has a turn-around response time of five days. However, people have encountered issues where their inquiries were responded to but with no resolution. Another common complaint from claimants is the lack of email communication or lack of follow-up from EDD.

A better approach is reaching out through their online portal, where you can ask questions and check on the status of your claim. However, this also tends to be time-consuming and frustrating as it often takes days or even weeks to receive a reply.

Despite these challenges, there are some tips on how to get a hold of EDD. Try to call early in the morning or late in the evening when fewer people are likely to be calling. You can also try visiting an EDD office in person as soon as they open, as the lines tend to be shorter.

In conclusion, contacting EDD can be a challenging and often frustrating process. However, with patience, persistence, and the right approach, it’s possible to contact them and get the assistance you need. For more helpful tips and advice, visit eddcaller.com, a helpful resource that guides you on the fastest way to get through to EDD, provides EDD phone number, and advice on how to speak to a live person at EDD California. Their accumulated user experiences provide valuable insights on how to get ahold of EDD customer service successfully.