Many Californians are struggling to file their claims or get status updates regarding their unemployment benefits. Since the COVID-19 crisis, many existing claimants have reported difficulties in reaching the California Employment Development Department (EDD) through their phone system. There are two main avenues in which you can potentially reach EDD: through the EDD website and by calling them directly. Using the EDD website is highly recommended as it provides a large breadth of information, but calling EDD directly can also get you connected to an agent who can provide help.

Some claimants have reported long wait times on the EDD phone line. However, persistence oftentimes pays off. It’s recommended to be patient and try the number throughout the day. If possible, avoiding peak call times could potentially decrease wait times. Please note that the EDD phone system is not available 24/7. Thus, it’s important to check the EDD website for their official operating hours.

In light of increased call volumes due to the pandemic, the EDD has upgraded their phone system to increase their number of available agents and extended their call center hours. This has largely improved the situation, but some claimants are still experiencing difficulties contacting EDD.

To help further, www.eddcaller.com has been established. It provides tips, updates, and news about EDD in California. Their aim is to help people understand how the EDD system works and to provide answers to any potential questions.

In conclusion, if you are struggling to contact EDD, try your best to act patiently and persistently. Check the EDD website for official operating hours, try calling at different times of the day, and persist if your call isn’t immediately successful. Keep in mind that EDDcaller.com can be a useful resource if you’re having trouble getting through to EDD on your own. From information to resources, they’re there to support you in your efforts to navigate the EDD system and get the help you need.