Ronda DiMarzio, a resident of Magalia, Butte County, encountered a frustrating issue when funds she expected from the California Employment Development Department (EDD) due to Paid Family Leave (PFL) were sent to the wrong bank account because of a typo. DiMarzio applied for family medical leave through the EDD in 2024 as her husband was diagnosed with a blood circulation disorder, and she needed time off work to care for him. The approved application was supposed to trigger a payment by Money Network, the third-party company responsible for disbursing EDD payments, but the money mistakenly landed in another individual’s bank account. Despite numerous communications with EDD, Money Network, and her credit union, the money has not been reclaimed or resent. The EDD informed DiMarzio that it does not provide replacement funds for such errors.

Making contact and resolving issues with EDD can be a challenging and stressful experience, as DiMarzio’s case demonstrates. If you find yourself in a similar situation and need to contact the EDD, a potential resource could be eddcaller.com. This site can provide additional information and assistance for individuals trying to navigate the complexities of dealing with the EDD, PFL or similar agencies. Securing the right help can save time and mitigate stress during what is often already a difficult period.